Your privacy is important to us at Energy Bank. We strive to protect your personal data and handle it responsibly in compliance with applicable data protection regulations, including the EU's General Data Protection Regulation (GDPR). Here, we describe what information we collect, how we use it, and what rights you have regarding your data.

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Data collection through TWIPLA

To improve our website and provide you with a better user experience, we use TWIPLA, a web analytics service. TWIPLA collects general information about website visitors and their behavior. TWIPLA does not use cookies, and data collection is performed in a way that does not allow individual visitors to be identified.

The information that TWIPLA may collect includes:

• Technical characteristics of the device you are using (such as browser type and operating system)

• Number of page views and other statistically relevant behaviors on our website

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We use this data to improve our services and understand how visitors interact with our site. We may also choose to enable specific data protection levels to ensure no identifiable information is collected. If you visit our website from certain geographic areas, TWIPLA data collection may be further restricted based on technical settings we have enabled.

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How we use your data

The information collected through TWIPLA is used exclusively to:

• Analyze visitor patterns and user behavior to enhance the user experience

• Optimize website functionality and content

Data collected through TWIPLA will not be used to identify you as an individual or be matched with other personal information about you.

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Your rights.

You have several rights regarding your personal data:

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These include:

• Right of access. You can request information about what personal data we process about you.

• Right to rectification. You can request the correction of incorrect data.

• Right to erasure. Under certain circumstances, you can request that we delete your personal data.

• Right to object. You have the right to object to the processing of your personal data in certain cases.

• Right to data portability. You have the right to receive a copy of your data in a machine-readable format.

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To exercise these rights or if you have questions about our data processing, please contact us at hello@energybank.eco.